Privacy Policy

Who we are

DealMatchNow is a local deals marketplace that connects customers with merchants offering discounted services and experiences. This Privacy Policy describes how we collect, use, share, and protect personal information when you use our website, apps, and related services.

Information we collect

Account & profile

When you create an account or update your profile, we may collect your name, email address, phone number, password (stored securely), role (customer, merchant, or admin), and account preferences.

Phone verification & SMS

We may collect and verify your phone number using one-time passcodes (OTP) sent by SMS. Phone verification may be required for registration, merchant onboarding, or sensitive account actions. We store verification status and related security tokens (not the raw OTP after it expires).

Bookings, payments & redemption

When you book a deal we collect booking details such as deal purchased, quantity, amount paid, redemption code, redemption/QR pass status, and booking history. Payment card details are processed by Stripe; we do not store full card numbers on our servers. We may store Stripe identifiers (for example payment intent or checkout session IDs) needed for receipts, refunds, and support.

Merchant business information

Merchants may provide business name, category, address, city/state, map coordinates, phone, logo, description, deal listings, schedules, and Stripe Connect account details so we can display listings and process payouts.

Location & deal preferences

If you use map search, “near me,” distance filters, or deal alerts, we may collect location information you provide (such as a search address or a saved alert center) and approximate coordinates. Browser geolocation is used only when you grant permission. You can clear or change saved locations in your alert preferences.

Communications & notifications

We collect records related to transactional and optional marketing messages, including email and SMS notification preferences (for example booking confirmations, payment receipts, redemption codes, deal alerts, and marketing SMS opt-in/opt-out).

Technical & usage data

We collect device type, browser, IP address, pages viewed, referral source, and similar diagnostics to keep the platform secure, debug issues, and improve performance.

How we use your information

We use your information to:

• Create and secure accounts, including phone OTP verification
• Process bookings, payments, refunds, and digital redemption passes (codes and QR)
• Send transactional email and SMS (booking confirmation, payment status, redemption code / QR pass link, reminders, and support messages)
• Send optional deal alerts and marketing SMS when you opt in
• Personalize deal discovery using categories, cities, distance, and saved preferences
• Help merchants fulfill bookings and honor valid redemptions
• Prevent fraud, abuse, and unauthorized access
• Comply with legal obligations and enforce our Terms of Service

Sharing with third parties

We share information only as needed to operate the marketplace:

• Merchants — booking and redemption details so they can fulfill your purchase
• Stripe — payment and Connect payout processing under Stripe’s privacy policy
• Twilio (or similar SMS providers) — to deliver OTP codes and notification SMS to your phone number
• Email and analytics providers — to send messages and understand product usage under contractual safeguards

We do not sell your personal information.

SMS & marketing choices

Transactional SMS related to your account, bookings, payments, or redemption may be sent when SMS notifications are enabled for the platform and a valid phone number is on your profile. Marketing and deal-alert SMS are optional and controlled in your notification preferences. You can opt out of marketing SMS at any time in Alerts settings or by contacting us. Message and data rates may apply depending on your carrier.

Data retention & security

We retain account, booking, and transaction records as long as needed to provide services, resolve disputes, meet legal and accounting requirements, and prevent fraud. OTP codes expire and are not kept indefinitely. We use encryption in transit, access controls, and operational security practices to protect your data.

Your rights & choices

Depending on your location, you may request access to, correction of, or deletion of your personal data. You can update profile and notification settings in your account, or email privacy@dealmatchnow.com.

You may withdraw marketing SMS or email consent without affecting essential transactional messages required to complete a booking you already purchased.

Children’s privacy

DealMatchNow is intended for users who are at least 18 years old. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy as our services evolve. Material changes will be posted on this page with an updated date. Continued use after changes means you acknowledge the revised policy.

Contact

Questions about privacy: privacy@dealmatchnow.com or help@dealmatchnow.com.